Delivery Information
Every House of Calia™ order is carefully curated, wrapped with intention, and dispatched in plain, unmarked packaging — discreet on the outside, considered on the inside. Because the experience begins the moment it arrives at your door.
Delivery Times
We always aim to dispatch your order promptly. Please note that delivery timescales can occasionally be affected by weather conditions and seasonal demand, so we ask for your patience and understanding.
UK & Standard: Typically 3–7 working days. During periods of adverse weather or high demand, please allow up to 12 working days.
Europe: Typically 5–10 working days.
International: 7–14 working days depending on destination.
We will always keep you informed if there are any unexpected delays.
Shipping Costs
Shipping costs are calculated at checkout based on your location and chosen delivery method. We offer free standard delivery on orders over a qualifying amount.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information.
Questions?
If your order has not arrived within the expected timeframe, or arrives damaged, please don’t hesitate to get in touch.