Terms of service

Terms of Service

Last updated: June 2026

1. Overview These Terms of Service ("Terms") govern your use of houseofcalia.com (the "Site") operated by House of Calia™ ("we", "us", "our"). By accessing or purchasing from our Site, you agree to be bound by these Terms.

2. Eligibility By using this Site, you confirm that you are at least 18 years of age. Our products are intended for adults only. We reserve the right to refuse service to anyone for any reason at any time.

3. Products We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. All product descriptions, pricing, and availability are subject to change without notice. We have made every effort to display the colours and images of our products as accurately as possible.

4. Pricing & Payment All prices are listed in GBP (£). We reserve the right to change prices at any time. Payment must be received in full before your order is processed and dispatched.

5. Orders & Fulfilment We reserve the right to refuse or cancel any order at our discretion. If we cancel your order after payment has been taken, you will receive a full refund. We are not responsible for delays outside our control.

6. Shipping Please refer to our Shipping Policy for full details on delivery times, costs, and carriers.

7. Returns & Refunds Please refer to our Refund Policy for full details. For hygiene and safety reasons, intimate wellness products that have been opened or removed from sealed packaging cannot be returned or refunded.

8. Intellectual Property All content on this Site — including text, images, logos, and branding — is the property of House of Calia™ and may not be reproduced, distributed, or used without our express written permission.

9. Discretion & Privacy We understand the sensitive nature of our products. All orders are shipped in plain, discreet packaging. Your personal data is handled in accordance with our Privacy Policy and applicable data protection laws including UK GDPR.

10. Prohibited Use You may not use our Site for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, or to transmit any unsolicited commercial communications.

11. Limitation of Liability To the fullest extent permitted by law, House of Calia™ shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Site or products.

12. Governing Law These Terms are governed by the laws of Jersey, Channel Islands. Any disputes shall be subject to the exclusive jurisdiction of the courts of Jersey.

13. Changes to Terms We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the Site constitutes acceptance of the revised Terms.

14. Contact For any questions regarding these Terms, please contact us at:

📧 info@houseofcalia.com 🌐 houseofcalia.com